Where can I buy Revelle products?
Please contact us for the dealer nearest to you.
What is the proper way of tightening and loosening my bow?
You should turn the screw of your bow to the right approximately 3-4 complete turns, or until the hair is approximately a finger's width away from the stick. Loosen it in the same fashion, about 3-4 complete turns to the left.
How should I rosin my bow?
First, make sure your rosin, if new, is scratched up on top. If it isn't you can do this with an object like a key, or an untwisted paper clip. When this is done, bow your rosin as you would your violin. You can use certain rhythms you are practicing to assist yourself. Make sure not to rosin too much, or you'll cover your instrument with dust. No more than 10 bow strokes should be necessary.
What is the warranty for Revelle products?
Revelle will cover defects in workmanship and materials on instruments for a period of 1 year and bows for a period of 2 years from the date of purchase to the original owner. We will repair or replace at our discretion any instrument or part thereof which is found by us to be defective. This warranty does not include the case, bow, or instrument parts subject to normal wear and tear such as the strings, bridge, fingerboard, or pegs. Scratches or damage to the finish are considered part of normal wear and are not covered under this warranty. This warranty does not cover damage caused by improper use, accident, solvents, product modification, damage during shipment, or by repairs.
Where is a proper place to store my instrument and bow?
The best place is somewhere cool and dark, like a closet, as long as it is not too humid or too dry. If you would be comfortable in this place, your instrument would be comfortable in this place.
CrossTech™ Case WarrantyRevelle will cover defects in workmanship and materials on CrossTECH violin cases to the original owner (documentation of proof of purchase required). We will repair or replace at our discretion any CrossTECH violin case or part thereof which is found by us to be defective. This warranty does not include the parts subject to normal wear and tear. Usage — related scuffs, scratches, or tears to any part of the case are considered part of normal wear and are not covered under this warranty. This warranty does not cover damage caused by improper use, accident, solvents, product modification, or by repairs.